Effective Date: September 14, 2025
At 4K Live IPTV, we are committed to delivering the best streaming experience possible. We understand that sometimes customers may wish to test our service before committing to a long-term plan. That’s why we offer a 3-Day Refund Policy under specific conditions.
Refunds are available only within 3 days of your initial purchase.
After 3 days, all payments are non-refundable.
To qualify for a refund, you must provide valid proof of technical issues that prevent you from using the service.
Refund requests will be considered only if:
You have purchased a subscription directly from https://4kliveiptv.to/.
You contacted our support team at support@4kliveiptv.to within 72 hours (3 days) of your purchase.
You followed our troubleshooting instructions but the service remained unusable (e.g., consistent buffering despite good internet, login not working, or major technical failure).
We do not issue refunds in the following cases:
Change of mind after activation.
Poor internet speed or unstable connection on your end (minimum 10 Mbps for HD and 20 Mbps for 4K is required).
Incompatibility with unsupported devices or third-party apps not recommended by us.
Sharing of account credentials leading to unauthorized access.
Subscription renewals or upgrades (customers must cancel before renewal to avoid charges).
Contact us at support@4kliveiptv.to within 3 days of purchase.
Provide your order number, payment receipt, and email used for registration.
Our team will review your request and attempt to resolve the issue.
If approved, your refund will be processed within 5–10 business days to your original payment method.
We recommend all new users start with our trial option (when available) before committing to a longer subscription. This helps ensure device compatibility and streaming quality before purchase.
Temporary downtime due to maintenance, updates, or external issues beyond our control (e.g., ISP restrictions, server outages, third-party app failures) does not qualify as grounds for a refund.
If you have questions about our Refund Policy, please contact us:
📧 Email: support@4kliveiptv.to
🌐 Website: https://4kliveiptv.to/